Select the items to return or exchange
Returns & Exchanges
How it Works
Get a refund confirmation and shipping label
Send it off within 7 days
Common Returns Questions
Is it easy to return items?
Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.
How soon will I get my refund?
Once your items are inspected by the store, you'll get your refund typically within 48 hours.
How do I make an exchange?
You can select a new size & color for the item you're exchanging as long as it's the same price. If you'd like to exchange for an item at a difference price, click through the return process and request a refund. You’ll receive an Instant Credit — a temporary gift card — that you can use to purchase something new on the site.
What items are returnable?
- Items purchased in the last 14 days.
What items are non-refundable?
- Items marked as final sale.
- Free gifts or promotional items with retail value.