Returns & Exchanges

How it Works

Select the items to return or exchange

Get a refund confirmation and shipping label

Send it off within 7 days

Common Returns Questions

Is it easy to return items?

Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

How soon will I get my refund?

Once your items are inspected by the store, you'll get your refund typically within 48 hours.

How do I make an exchange?

You can select a new size & color for the item you're exchanging as long as it's the same price. If you'd like to exchange for an item at a difference price, click through the return process and request a refund. You’ll receive an Instant Credit — a temporary gift card — that you can use to purchase something new on the site. 

What items are returnable?

  • Items purchased in the last 14 days.

What items are non-refundable?

  • Items marked as final sale.
  • Free gifts or promotional items with retail value.
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